Ready to work in this diver paradise?

XTC Dive Center,
Xcalak, Othón P. Blanco, Quintana Roo, Mexico
1000 23 November, 2021

Since 1 December 2021 to 1 December 2022







Job opportunity at XTC Dive Center, Xcalak, Mexico:
Front of House / Sales 😃
We are looking for an organized and motivated person who enjoys interacting with guests and who has experience with
sales and customer service to take over XTC Dive Center’s front desk on a full-time basis. This person must have the skills
and experience to help run the sales of the dive facility and be the first and last point of contact with our customers.
This position is available immediately.
The successful candidate will report to the Sales Manager and will be responsible for the day-to-day running of the Front
Desk. This includes, but is not limited to:
• Managing the front reception/shop area and ensuring a great first impression for all guests
• Being “front of house” for hotel, restaurant/bar, and dive center guests and directing them where necessary
• Keeping inventory for the small retail areas and making orders where necessary
• Dealing with guest inquiries face-to-face and responding to all incoming email/WhatsApp/social media inquiries
• Putting together quotes for potential customers
• Upselling courses and other services to guests that are in-house already
• Managing walk-in customers
• Keeping our customer database up to date
• Invoicing and monitoring payments
• Creating daily/monthly reports as needed
You will need to be:
• Experienced salesperson with a minimum of 2 years proven work experience
• Fluent in English and Spanish, spoken and written (other languages a bonus, but not required)
• Flexible, proactive, self-motivated with excellent teamwork skills
• Able to happily work and live in a remote (and sometimes challenging) environment (preferably have remote
location experience)
• Excellent communication skills
• Strong organizational skills with attention to detail
• Problem-solving skills, Interpersonal skills
• Experience in working with different cultures and nationalities
• Actively involved with ocean conservation and helping to improve company sustainability
• Excellent computer skills with good knowledge of Microsoft Office Programs and other organizational software
e.g. basecamp, highrise
• Ideally you will have a diving qualification (in order to understand the needs of the diving industry)
We offer:
• Meal plan
• Discount on food/drinks purchased on-site
• Assistance with finding local accommodation
• Discounted diving and other activities within the company group
• Discounted professional development training within the company
• Free access to Wi-Fi on site
How to apply?
Please send your CV and cover letter 🤩

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